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Handling Refunds with Skew Points

Last updated

June 2025

If you return a purchase made with your Skew debit card, the points you earned from that purchase may be adjusted.

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Here’s how it works:

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  • Refund = points reversal – When a transaction is refunded, the corresponding Skew Points are removed from your balance.
  • Partial refunds – If only part of the purchase is refunded, the points are adjusted based on the refunded amount.
  • Timing matters – If you've already redeemed those points before the refund is processed, your account may show a temporary negative points balance.

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This keeps the rewards system fair and accurate for everyone.

Related Topics

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Value of Skew Points in Refunds
Redeeming Skew Points
Ineligible Purchases

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Skew is powered by Skew Labs SA, a Swiss company operating the Skew brand globally whose registered office is Via F. Pelli 13, Lugano 6900, Switzerland. Skew Labs SA is a SO-FIT SRO (#1504) registered Virtual Asset Service Provider and Financial Intermediary under Swiss regulations. Skew Debit cards are issued by Atomo SARL, a Swiss company operating the UNBLOCK brand globally. Atomo SARL is a VQF SRO (#100977) registered Virtual Asset Service Provider, Financial Intermediary, and Card Issuer under Swiss regulation. UNBLOCK is also a Mastercard principal member (ICA 33150). Availability of the Skew services depends on your location, which may affect your rights and protections; therefore, please read the terms and conditions that apply to you carefully. Tax may be payable on profits. You access Skew services on your own initiative and without solicitation.