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Value of Points in Refunds

Last updated

February 2026

When a refund affects a transaction that earned or used Skew Points, the system adjusts your account to reflect the true value of that purchase.

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Here’s what that means:

  • Points earned – If you earned points on a purchase that gets refunded, those points will be removed at the same rate they were awarded.
  • Points spent – If you used points toward a reward that becomes refundable (like a gift card cancellation), the points may be returned to your account, depending on the situation.
  • No cash value – Skew Points cannot be exchanged for cash, but they retain full value within the Skew rewards system as long as they are active and valid.

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Everything is handled automatically, and you can always see your updated points history in your dashboard.

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Skew is operated by Skew Labs SA, a Swiss company whose registered office is Via Ferruccio Pelli 13 c/o SiPaFid SA, 6900, Lugano, Switzerland. Skew Labs SA is affiliated with SO-FIT as a financial intermediary (member no. 1504) under article 2 para. 3 of the Swiss Anti-Money Laundering Act (AMLA). SO-FIT is a self-regulatory organization recognized by the Swiss Financial Market Supervisory Authority (FINMA). Skew’s services are actively offered only in Switzerland; their availability depends on your location, which may affect your rights and protections. Please read the Terms of Service and Privacy Policy that apply to you carefully. Taxes may be payable on profits. If you are outside Switzerland, you access Skew services on your own initiative and without solicitation.