Two-step verification (also called 2FA) adds an extra layer of security to your account by requiring a temporary code from an authentication app when you sign in.

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This guide walks you through:

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• Downloading a two-step verification app
• Setting it up with your account
• Using it to log in on a browser-based app

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What You’ll Need

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• A smartphone or tablet (iOS or Android)
• Access to your account settings
• A supported two-step verification app (examples below)
• A web browser on your computer or mobile device

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Step 1: Download a Two-Step Verification App

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Choose one of the following trusted authentication apps:

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• Google Authenticator
• Microsoft Authenticator
• Authy
• 1Password (built-in authenticator)

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On iPhone (iOS)

• Open the App Store
• Search for your chosen authenticator app
• Tap Download and install the app

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On Android

• Open the Google Play Store
• Search for your chosen authenticator app
• Tap Install

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Once installed, open the app and allow notifications if prompted (recommended).

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Step 2: Enable Two-Step Verification on Your Account

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• Sign in to the app or service you want to protect
• Go to Account Settings or Security Settings
• Select Two-Step Verification or Two-Factor Authentication
• Choose Authentication App as your verification method

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The app will display a QR code or a setup key.

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Step 3: Connect the Verification App

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• Open your authentication app on your phone
• Select Add Account or Scan QR Code
• Scan the QR code shown on your browser. (If scanning isn’t possible, manually enter the setup key instead.)

• The app will generate a 6-digit verification code that refreshes every 30 seconds

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Enter this code in your browser to confirm setup.

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Important: Save any backup or recovery codes shown during setup. These help you regain access if you lose your phone.

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Step 4: Log In Using Two-Step Verification

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When signing in on a browser in the future:

• Enter your username and password as usual
• When prompted, open your authentication app
• Enter the current 6-digit code shown in the app
• Click Verify or Continue

You’ll now be logged in securely.

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Troubleshooting Tips

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Codes aren’t working

• Make sure your phone’s date and time are set to update automatically
• Wait for the code to refresh and try the newest one

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Lost or replaced your phone

• Use a saved backup/recovery code
• Contact support to reset two-step verification

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Prompt doesn’t appear

• Check that two-step verification is enabled in your account settings
• Make sure you selected the correct verification method

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Why Use Two-Step Verification?

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• Protects your account even if your password is compromised
• Prevents unauthorized access
• Meets modern security best practices

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